Which characteristic is essential for effective nurse-patient communication?

Effective nurse-patient communication fundamentally hinges on maintaining eye contact and listening actively. This characteristic fosters a trusting relationship between the nurse and patient, promoting open dialogue. Eye contact conveys attentiveness and empathy, ensuring the patient feels valued and understood. Active listening involves not just hearing the words the patient speaks but also interpreting non-verbal cues, enabling the nurse to respond appropriately to the patient's emotional and informational needs.

This approach encourages patients to express their concerns, ask questions, and engage more fully in their care. It enhances the quality of care by ensuring that the nurse accurately understands the patient's needs and preferences, which is crucial for informed decision-making and building a therapeutic relationship. When patients feel heard and seen, it not only improves satisfaction but often leads to better health outcomes.